Become a smoother business operator
If running a business feels like running an admin department, you you can avoid that by receiving ‘The Untangli Edit’: a fortnightly newsletter in your inbox consisting of what I’m noticing in that world, with opinionated and interesting anecdotes that’s actually worth your time and your business.
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What I sort out for you
Most founders and business owners I work with are very good at what they do. But behind-the-scenes, things are getting messy and tangled up.
Tools that don’t quite talk to each other. Processes that live in someone’s head. Tasks that could be automated still being done manually every week. The business is running, but it costs more of your time than it should.
That’s where I come in. I assess what’s actually going on across your digital setup, your day-to-day systems, and your business admin, clear what needs clearing, and build what should be working properly but isn’t. The output is a business that runs more efficiently than it did before, and stays that way, while your business is growing and operating smoothly.
And ensure that you have more of the most valuable and finite resource around.
Your time.
Do any of these sounds familiar?
Your setup grew faster than anyone planned for
It came together one tool, one account, one workaround at a time, as the business grew around you. It functions, but nobody with the right eye has stepped back to ask whether it’s actually sound: overlapping subscriptions, logins tied to a personal account, security that’s more hope than system.
The whole thing lives in your head
Priorities, processes, who does what, all of it held by you. Nothing’s written down, so onboarding employees means explaining it from scratch every time and nothing moves unless you push it. It works because you’re constantly steering, not because there’s a system underneath.
You’re making calls slightly blind
Personal and business spending blur together, there are subscriptions you’ve lost track of, and the numbers only get a proper look when something forces it. It’s hard to make sharp decisions about where the business is going when you can’t see clearly where it already is.
There’s no one looking at the whole picture with you
You’ve got people for the creative work and the one-off jobs, but no one thinking about how it all runs together and where it’s quietly straining. So the small cracks widen on their own, and the longer it’s left, the harder and more expensive it becomes to put right.
I can help, and here are the four areas I cover:
Everything that keeps a small business running properly, grouped into four areas. Sort them once, keep them sorted.
Why work with me
A virtual assistant takes tasks off your plate, but you have to know what to ask for and how it should be done. An agency builds you something and hands it back as a system you then have to run yourself. I sit in between. I work out what needs sorting, set it up properly, and keep it maintained, so you’re not left managing me or the systems
Fifteen years across digital, web, and operations means I handle the technical side and the human side without needing either explained to me. You stay focused on the work you’re there to do.
The rest quietly stays in order.
No long pitch. Here’s what working with me actually means in practice:
Technical and admin handled by one person.
Systems built to run without you managing every step
A fractional partner, not another hire to manage.
Plain English, never jargon.
From the blog
Occasional writing on building better systems, running the operational side of a small business properly and to help you understand us a bit more.
The eight things I almost always find when I start working with a new client
There are eight common operational gaps and patterns that I tend to see happen when working with a new client or having a conversation with a typical business owner. Can you guess them all?
The Importance of Using One Project Management Tool
There’s nothing wrong with some good natured competition but we live in a time…
Process vs workflow vs system: why it’s important to understand the differences
Most small businesses have processes sitting in someone's head, no workflow to speak of, and nothing that resembles a system. And that can cause major issues in the background.
Ready to get it sorted?
Start with a discovery call. You show me the mess, I tell you what it’d take to untangle it. No obligation.